When ordering a charter ticket, a Certificate is issued confirming the right to receive the itinerary receipt of an electronic ticket. The certificate is not a ticket and is not valid for the flight, because does not contain ticket number.

On the eve of the date of departure, instead of a certificate, an electronic air ticket is issued. A passenger is allowed to fly only if there is a route-receipt of an electronic ticket and a passport.

In charter flights, it is possible to change the departure time (within the designated date), airports, flight numbers, and air carrier are subject to change. You will receive information on changes in the flight to the email you specified when ordering.

Before departure, the passenger must independently clarify information about possible changes in the schedule.

The day before the departure of the return flight, the passenger must check the information on the return flight.

If a passenger refuses the transportation for any reason, the cost of charter ticket is not refunded; the change of conditions for charter transportation initiated by the passenger (certificate / route receipt exchange) is not allowed.

If a passenger does not show up for the first segment of round-trip flight, the airline will cancel the ticket for the return flight, and the passenger will not be able to use the return flight.